Privacy Policy
Effective Date: 7/1/2023
This Privacy Policy describes how Two Bros Foundation Repair ("we," "us," or "our") collects, uses, and discloses personal information when you visit or use our website [twobrosfoundationrepair.com] (the "Website"). We are committed to protecting your privacy and safeguarding your personal information. By accessing or using our Website, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you interact with our Website or contact us, we may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Contact information (e.g., email address, phone number, mailing address)
- Demographic information (e.g., age, gender, location)
- Communication preferences
1.2 Usage Information
We may also collect non-personal information about your use of the Website automatically through cookies, web beacons, and other tracking technologies. This information may include your IP address, browser type, operating system, referring/exit pages, and clickstream data.
2. Use of Information
We may use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To respond to your inquiries and provide customer support
- To send you marketing communications, such as newsletters and promotions, if you have opted in to receive them
- To analyze trends and gather statistical information to improve the Website and our services
- To comply with legal obligations or enforce our policies
- To protect our rights, property, or safety, and the rights, property, or safety of others
3. Disclosure of Information
We may share your personal information in the following circumstances:
- With our trusted service providers who assist us in operating our business and providing services to you (e.g., payment processors, email marketing platforms)
- With our business partners, affiliates, or third-party vendors for marketing or promotional purposes, provided you have opted in to receive such communications
- In response to a valid legal request, such as a court order or government inquiry
- To protect our rights, property, or safety, and the rights, property, or safety of others
- With your consent or as otherwise described in this Privacy Policy
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and store information about your preferences and usage of the Website. You can adjust your browser settings to refuse cookies or indicate when a cookie is being sent. However, please note that blocking cookies may impact your experience on the Website.
5. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of any third-party websites you visit.
6. Security
We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
7. Children's Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information.
8. Your Choices
You have the right to:
- Review and update your personal information by contacting us directly
- Opt out of receiving marketing communications by following the instructions in the communication or contacting us
- Request the deletion of your personal information, subject to legal obligations and legitimate business purposes
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the beginning of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at aaron@twobrothersfr.com.
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